We are committed to delivering your carefully curated selections with the utmost care and efficiency. Each order is processed with precision, ensuring that every piece arrives in pristine condition. Our fulfillment team works diligently to package your items securely, using materials designed to protect delicate details during transit. Whether you're adding to a cherished collection or selecting a signature piece, our shipping process reflects the same dedication to quality that defines our products.

Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. Once dispatched, delivery times vary based on your location and selected shipping method. We partner with reliable carriers to ensure timely transit, though occasional delays due to weather or customs inspections may occur. Rest assured, we monitor all shipments proactively to minimize disruptions.

We offer transparent shipping options tailored to your order value:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
Free Shipping (10-15 Business Days): Applies automatically to orders of $60+

These rates apply to most destinations within our service network. For expedited delivery options or special requests, please contact our customer service team before placing your order.

Currently, we ship to over 50 countries across North America, Europe, and select Asian markets. Some remote locations or areas with complex customs regulations may require additional delivery time. During checkout, our system will automatically verify whether we can deliver to your address. Unfortunately, we're temporarily unable to ship to conflict zones or regions with strict import restrictions on luxury goods.

Within 24 hours of shipment, you'll receive a confirmation email containing your tracking number and a direct link to monitor your package's journey. Our system updates tracking information daily, though carrier systems may occasionally experience brief delays in status reporting. For consolidated orders with multiple items, you may receive separate tracking numbers which will all be visible in your account dashboard.

While we strive for flawless delivery, unexpected situations may arise. If your tracking shows no movement for 7+ business days or if the expected delivery window has passed, please contact us immediately at [email protected] with your order number. Our logistics specialists will investigate with the carrier and keep you informed throughout the resolution process. For lost packages confirmed by the carrier, we offer either a full replacement (subject to availability) or a refund at your discretion.

International shipments may be subject to customs clearance procedures and additional charges imposed by your local authorities. These fees vary by country and are the responsibility of the recipient. We declare all packages at actual purchase value and cannot mark items as "gifts" to avoid duties. To prevent delivery delays, we recommend checking your country's import regulations before ordering. Some carriers may contact you directly to collect these fees prior to final delivery.