Terms of Service

Introduction & Acceptance of Terms

Welcome to Charmlitu, an online retailer specializing in fine jewelry and accessories, including necklaces, earrings, bracelets, rings, pendants, and brooches. By accessing or using our website at www.charmlitu.shop, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, please refrain from using our website.

Account Responsibilities

To place orders or access certain features, you may need to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and current information

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activities.

Product Information & Order Terms

We strive for accuracy in product descriptions, images, and pricing. However, we cannot guarantee that all information is entirely error-free. Some considerations specific to fine jewelry:

• Gemstone colors may vary slightly due to monitor settings
• Metals may develop natural patina over time
• Some designs may have slight variations between production batches

All orders are subject to product availability. We reserve the right to cancel orders for any reason, including suspected fraud or pricing errors.

Payment, Shipping, Returns

We accept various payment methods as displayed at checkout. You agree to provide current and complete payment information.

Shipping:

• Processing times vary by product
• Delivery times are estimates and not guaranteed
• International shipments may be subject to customs fees

Returns:

• Items must be returned within 30 days of delivery
• Products must be in original condition with all tags attached
• Custom or personalized items may not be returnable

Intellectual Property Rights

All content on this website, including designs, text, graphics, and logos, is the property of Charmlitu or its licensors and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without express written permission.

Disclaimers & Limitations of Liability

Jewelry-specific disclaimers:

• Gemstones are natural materials and may contain inclusions
• Metals may cause allergic reactions in sensitive individuals
• We are not responsible for damage caused by improper care or storage
• Engagement rings and fine jewelry should be periodically inspected by a professional jeweler

To the fullest extent permitted by law, Charmlitu shall not be liable for any indirect, incidental, or consequential damages arising from product use or website access.

Governing Law & Dispute Resolution

These Terms shall be governed by the laws of the jurisdiction where our company is registered. Any disputes shall first be attempted to be resolved through good-faith negotiations. If unresolved, disputes may be submitted to binding arbitration in accordance with the rules of the relevant arbitration association.

Contact & Effective Date

For questions about these Terms, please contact us through the information provided on our website. These Terms are effective immediately upon posting and supersede all prior versions.